FAQ'S

How long does it take to get my package?

Delivery in South Africa takes about 1-4 working days from when your order has been shipped. Eg. If you order on a Saturday, your package will be shipped on Monday and will reach you within that week.

Delivery time: 1-4 business days (depending on delivery location).
Cape Town and surrounds: ±1 day
Main Centres (Johannesburg, Pretoria, Durban etc.): ±2 days
Outlying Areas: ±3 days

You will receive an email as soon as your order has been shipped. The email will include a tracking number and link to where you can track your order.

Our shipping partner is The Courier Guy, and all orders are subject to a maximum shipping cost of R80

I am not sure which size to order?

We have a very useful size chart available here to help you make the correct decision on size. We recommend using a tape measure to find your perfect fit. If you’re in between sizes on our size chart, we suggest sizing down for a more compressive fit, or sizing up for a more relaxed fit. If you’re still unsure about your size, drop us a line at hello@gritxgrace.co.za and we’d be happy to help.

Can I exchange or return a product if it does not fit?

In light of the current Covid-19 precautions, we are not offering any exchanges or returns until further notice. Please ensure you review the size chart to ensure that you choose the correct size when placing your order. Once the COVID-19 precautions can be relaxed, we will gladly accept exchanges on our activewear range again.

No exchanges or returns will be accepted on any sale items or swimwear.

How do I become a GritxGrace Ambassador?

We do not currently have an ambassador or influencer program.

Is everything eco-friendly?

Being eco-friendly is at the top of our priorities, along with empowering womxn. Thus, we choose to use fabrics which are fully or predominantly recycled in every single one of our products. We also ensure that there is an eco-friendly aspect from inception to delivery to you.

Packaging: Our packaging is 100% compostable, so please don’t throw it away!

Swimwear: We use two different fabrics – ECONYL® regenerated Nylon and REPREVE® fabric. REPREVE® fabric is fabric made from recycled plastic bottles. REPREVE® is made by Unifi, a leading global textile solutions company – transforming recycled bottles into amazing fibers. ECONYL®is 100% recycled yarn that is created through a radical regeneration process which starts from rescuing waste such as fishing nets, unwanted industrial fabric scraps and plastic from landfills and oceans, all over the world. Via the regeneration and purification process, the nylon waste is recycled right back to its original purity. This means that it is exactly the same as virgin nylon. ECONYL®regenerated nylon is then used to produce the final fabric that we use to create our beautiful range of swimwear and activewear.

Activewear: We use two different fabrics – Carvico VITAPower and MITI fabric.

How do I wash and take care of my GritxGrace pieces?

Care for your clothing and it will in turn last a long time.

Wash in cold water and hang to dry to keep your GritxGrace pieces in tip-top shape— it’s better for the environment (allows less microplastic to get into the water system and uses less energy ), in addition to being the best way to take care of your clothes ( reduces colour fading thus making it last longer).

To keep your swimsuits looking its best, we recommend hand washing your suit by itself with cold water and a gentle soap. Do not soak, just a quick wash will do! Our suits offer UPF 50+ protection, and they can stand up to sand, sweat, and chlorine. Please be aware that some brands of sunscreen are known to stain swimsuits.